Terms and Conditions

1. General
‘Revel & Co’ is a trading style of Revel & Co Limited, a company incorporated in England and Wales (under company number 05421757) whose registered office is situated at 22 Waterson Street, London,E2 8HL

“We”, “us”, “our” “Company” and “Revel & Co” means Revel & Co Limited;
“you” and “your” means our customer, and any other recipients of our goods and/or services;
“Event” means the event to be provided by Revel & Co to you upon these Terms and Conditions;
“Event Date” means the date for which the Event is booked;
“Ticketed Event” refers to an Event booking made online or on the phone for a scheduled public workshop;
“Bespoke Event” refers to any Non-Ticketed Event (including Package Offers);
“Package Offer” refers to all group discounts for Ticketed Events;
“Third Party” refers to any person that Revel & Co works in partnership with in the provision of our goods and/or services;
“Voucher” means a valid Revel & Co gift voucher, as purchased from Revel & Co or one of our approved vendors.

These “Terms and Conditions” supersede any other terms and conditions previously published and together with any specific contractual terms agreed between us constitute the entire understanding and agreement between you and us.

From time to time, we may reasonably modify these Terms and Conditions, and we will endeavour to promptly notify you of any such changes. By purchasing a ticket, booking a Bespoke Event and/or using our website, you acknowledge that you have accepted these Terms and Conditions.

All headings in these Terms and Conditions are for ease of reference only and shall not affect the contractual relationship between you and us.

Should any provision of these Terms and Conditions be or become void or unenforceable, then such provision shall to the extent of such invalidity or unenforceability be deemed severable and shall not affect any other provision of these Terms and Conditions.

No waiver or forbearance by us (whether express or implied) in enforcing any of our rights shall prejudice our rights to do so in the future.

For the purposes of the Contract (Rights of Third Parties) Act 1999, it is agreed by us that nothing in these Terms and Conditions shall confer on any third party any right to enforce or benefit from any provision herein.

2. Governing Law and Jurisdiction
These Terms and Conditions are governed by English law.
Any disputes shall be submitted to the exclusive jurisdiction of the English and Welsh courts.

3. Accuracy of Information
We make reasonable efforts to ensure the accuracy of information published on our website and marketing materials but make no guarantees. Information provided by third parties or through external links is not our responsibility and is provided for convenience only.

4. Bookings
We reserve the right to change published prices at any time. Contractual prices are fixed upon confirmation of the booking. All quotes are illustrative until confirmed by acceptance and/or payment. Late payments may incur 5% interest per week and debt recovery costs after 60 days of non-payment.

We can only guarantee guest places for the number confirmed at the time of booking. Additional guests are subject to availability and current pricing.

All payments are subject to the terms on the booking invoice.

4.1 Vouchers
Vouchers are valid until their printed expiry date and must be used before expiry. Lost or stolen vouchers cannot be replaced. They cannot be exchanged for cash or combined with other offers. Voucher extensions (up to one month) require prior notice and an administration fee.

4.2 Promotional Codes
Promotional codes cannot be used in conjunction with other offers and are subject to specific terms published at www.revelandco.co.uk.

4.3 Guest Restrictions
Some activities have age restrictions. Attendees under 16 must be accompanied by an adult (18+). Alcohol consumption is restricted to those 18 and over. Valid ID may be required.

4.4 Exclusive Use of Venue
Exclusive use is only granted where expressly stated in the booking confirmation.

4.5 Food Allergies
All ingredients may contain traces of nuts or allergens. My Chocolate accepts no liability for allergic reactions to any ingredients used.

4.6 Cancellations and Rescheduling Policy

Public Bookings (Direct Purchases or Bookings):

A full refund is available within 14 days of booking (cooling-off period), provided the workshop date is not within that 14-day window.
No refunds are available for cancellations made after the 14-day cooling-off period.
No refunds are offered for workshops booked less than 14 days in advance.
Rescheduling is free if requested at least 21 days before the event.
For rescheduling requests made less than 21 days before the event, a £15 per person administration fee applies to cover ingredient and staffing costs.
Note: Group bookings for 5 or more guests follow a separate policy (see Group Public Bookings below).

Public Bookings (Third-Party Vouchers):

No refunds are available once a voucher has been redeemed.
Rescheduling is free if requested at least 21 days before the event.
For rescheduling requests made less than 21 days before the event, a £15 per person administration fee applies.

Group Public Bookings (5 or More Guests):

14-day cooling-off period for full credit (not refund), unless the event occurs within 14 days of booking.
Cancellation Period and Credit:
- Less than 14 days before the event: 0% credit issued.
- 14+ days before the event: 25% credit issued OR free rescheduling to another date within 6 months (subject to availability and a £50 rescheduling fee).
Refunds are not available for group bookings of five or more due to our independent business status.

Group Public Booking Rescheduling:

If moved with more than 2 weeks’ notice: £50 admin charge applies.
For changes within 2 weeks of the event: 20% of your net invoice will be charged.

Corporate Bookings:

14-day cooling-off period for full credit (not refund), unless the workshop date is within 14 days of booking.
Cancellation Period and Credit:
- Less than 14 days before the event: 0% credit issued.
- 14+ days before the event: 25% credit issued OR rescheduling within 6 months (subject to availability and £50 rescheduling fee).

Rescheduling Corporate Events:

With more than 2 weeks' notice: £50 admin charge.
Within 2 weeks of the event: 20% of your net invoice.

Refunds are not available for corporate bookings of five or more guests.

4.7 Latecomers
Events start and end on time. No extensions or refunds for late arrivals or no-shows. Extensions to Bespoke Events are at our discretion and incur an extension fee.

4.8 Event Etiquette
We reserve the right to exclude disruptive guests or end an event due to misconduct without refund. You are liable for any damage caused by your actions or those of your guests.

4.9 Lost Property
All personal belongings are the attendee’s responsibility. Revel & Co does not accept liability for loss or damage.

5. Insurance
We carry £1 million public liability insurance for events at our venues. For events at your venue, you must ensure appropriate insurance is in place.

6. Liability
We exclude all liability except for death or injury caused by our negligence. Our total liability will not exceed the value of your booking. We are not liable for third-party errors, indirect losses, or service disruptions.

7. Event Constraints

7.1 Force Majeure
We reserve the right to cancel or reschedule events due to factors outside our control (e.g., weather, illness, strikes, etc.). We will notify you promptly of any such issues.

7.2 Event Changes
We may change venues or subcontract events. Delays due to travel or unforeseen events may occur and we are not liable for associated losses.

8. Links To and From the Website
Links to and from third-party websites are for convenience only. We are not responsible for the content or security of these sites. You agree not to link to our site without our permission.

9. Intellectual Property
All content and software related to our website and services are protected by intellectual property rights. You agree not to misuse or distribute our materials.

10. Privacy of Your Information

10.1 Data Held
We retain personal data to provide and tailor services. You may request access or deletion of your data at any time.

10.2 Usage of Data
We may share data with affiliates and contractors but do not sell your information. Your data may be used for analysis or marketing unless you opt out.

10.3 Marketing
We may take photos at events and use them in promotional materials. Let us know if you do not wish to appear in these.

11. Security
We take reasonable precautions to protect your data, but cannot guarantee interception or misuse will not occur.

August 2025